Local Review & Reputation Management in Huntsville
If you own a business then creating a word-of-mouth engine is a huge deal. When it comes to attracting customers online, word-of-mouth comes in the form of reviews. The reputation of your business has a major impact on people considering doing business with you. Our ReviewRadar service takes a 4-point approach to manage local marketing & review management.
Monitor Reviews As They Come In
One of the main reasons businesses don’t effectively manage their reviews online is simply because they don’t know they exist. There are so many things going on with trying to run your business, you don’t have time to keep up with all the different review sites across the web. Not to mention the review sites you may not be aware of or currently care about. With ReviewRadar we monitor all the review sites in real-time and alert you via email when reviews happen.
Get More Reviews on Autopilot
All good businesses provide great products and services to their clients, or they wouldn’t be in business. The problem is that most people don’t go out of their way to leave you a review for doing a good job. Another problem is the small percentage of people who have a negative experience with a business will do almost anything to air their inflated version of the problems with the product or service they received. Things happen, there is no way we get it right 100% of the time. The fact is every business will have to deal with unhappy customers and negative reviews. Our defensive strategy for negative reviews is having a strong offense. When local marketing & review management activities are driving a lot of positive reviews, the damage to your reputation caused by 1 negative review is limited.
Catch Negative Experiences Before They Go Public
We use a very simple technique in the review process to filter out people that had a negative experience to provide an opportunity to correct the problem before it is broadcasted online. This one technique acts as your first line defense and can do wonders for protecting your online reputation. This simple yet amazing tool gives valuable feedback from customers that can be used to catch and correct issues, preventing them from negatively affecting future customers.
Leverage The Power Of Positive Reviews Into More Business
Once Review Radar has done an incredible job of creating great reviews for your business, it’s time to leverage the power by showcasing them to attract more happy clients and customers. We will add a review page or section to your website that automatically displays all 4 and 5-star reviews. This page can act as the social proof that builds and confirms your great online reputation.